Privacy Statement

Last Updated: September 18, 2023


Housebound Hounds ("we," "us," or "our") is committed to protecting the privacy of our clients and their pets. This Privacy Statement outlines how we collect, use, and disclose your personal information when you use our services, including our mobile pet care app.

Information We Collect

Personal Information

  • Name
  • Address
  • Email
  • Phone number
  • Payment information

Pet Information

  • Name
  • Breed
  • Age
  • Medical history
  • Vaccination records

How We Use Your Information

  • To provide and manage our services
  • To process payments
  • To communicate with you about your appointments and services
  • For emergency medical care for your pets

Third-Party Sharing

We do not sell or share your personal information with third parties except for the purpose of providing our services or as required by law.

Service Agreement

By using our services, you agree to our terms and policies, including payment terms, late payment fees, cancellation fees, and vaccination requirements. For more details, please refer to our Service Agreement.

Vet Release Form

In case of an emergency, we have the authorization to seek medical care for your pets. The Vet Release Form outlines the procedures and maximum dollar amount for treatments.

Key Handling

If we keep keys on file, our Key Handling Form specifies what happens with the key when services are completed.

Payment Authorization

We require a credit card on file for payment.


We implement security measures to protect your personal information from unauthorized access, alteration, or disclosure.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by updating the "Last Updated" date at the top of this document.

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Contact Us

For any questions or concerns about this Privacy Policy, please contact us.