Our job is VERY rewarding and I mean this in the most sincere way possible. Last week while going through my mail, an email popped up from a former client who moved to Texas several months ago. To say that her email made my week is an understatement and at the same time I was upset and disappointed because of the lack of professionalism and compassion from the other pet sitting businesses they tried.
Here is her email to me........
Hope you're doing well! We wanted to drop you a note and let you know that Kingston is doing great! We are adjusted to Texas but we really miss your services. We have found a dog sitter that we're happy with but they in no way compare to Housebound Hounds! They just don't spend the time with him like Housebound Hounds did. When they say 20 minutes they means 20 minutes and we've noticed that she ends her bedtime visits early and doesn't let him out as early as we like.
The first pet sitting company we hired hardly spent any time with King...I'm talking like 12 minutes each visit. We had to call them on it because they lied and said they were staying 20-30 minutes but our alarm system told us different.
Sure makes us appreciate the good care you provide. We can't wait to move back to Omaha...fingers crossed that's sooner rather than later. . We will definitely do our best find a house in your service area when we move back!
Michele & Kingston